Privacy policy

INTRODUCTION

Your privacy is important to us, so through this document we explain what data we collect from users, how we use it and for what purpose, among other information. Those over 14 years of age may register as users without the prior consent of their parents, guardians, or legal representatives. In the case of minors under 14 years of age or those identified as “legally incapacitated”, we will always require the consent of a parent, guardian, or legal representative.

For your information, we will never request more information than we actually need for the services requested; we will never share it with third parties, except by legal obligation or with your prior authorisation; and we will never use your data for any purpose not previously indicated.

As a user, you should carefully read this privacy policy on a regular basis, and whenever you enter your personal data, since this document may be subject to modifications, as the provider may modify any type of information that may appear on the website in order to comply with regulations or update the policy, without there being any obligation to give prior notice or inform users of these obligations, with publication on the provider’s website being sufficient.

DATA CONTROLLER

• Identity: CLICK ALERT MARKETING Y TECNOLOGIA SL (also the provider)
• NIF: B13884390
• Postal address: Calle Francisco Remiro 5, bajos puerta 2, 28028 Madrid, (Madrid)
• Email: info@clickalert.net
• Website: https://clickalert.net

CLICK ALERT MARKETING Y TECNOLOGIA SL, as the party responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and other current regulations on personal data protection, and by Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organisational nature, to guarantee and protect the confidentiality, integrity, and availability of the data entered.

METHOD OF OBTAINING DATA AND DATA WE COLLECT

The data we collect and how we obtain it is as follows:

1. through the contact form: name, email, and telephone number.

No specially protected categories of data are processed.

PURPOSE OF PROCESSING

Your personal data will only be used for the following purposes, giving your consent for each of the purposes in the corresponding section of the website:

1. contact form: to respond to enquiries and/or provide information requested by the User;

Use of Photographs: The photographs posted on the website are the property of CLICK ALERT MARKETING Y TECNOLOGIA SL, including those of minors, for which prior consent has been obtained from the parents, guardians, or legal representatives by signing the forms drawn up for that purpose by the centres of which the minors form part. However, the parents, guardians, or representatives of the minors, as holders of the exercise of their rights, and always upon prior formal written request, may indicate their refusal of the use of the minor’s image; in this case, the image will be shown pixelated.

You may revoke your consent at any time by sending a written notice with the subject “Unsubscribe” to the email listed above.

In accordance with the LSSICE, CLICK ALERT MARKETING Y TECNOLOGIA SL does not engage in SPAM practices; therefore, it does not send commercial emails that have not been previously requested or authorised by the User. Consequently, in all communications you receive from the provider, the user has the option to cancel their express consent to receive our communications.

We will not process your personal data for any purpose other than those described, except by legal obligation or court order.

You will not be subject to decisions based on automated processing that produce effects on your data.

LEGAL BASIS FOR PROCESSING

The legal basis for the processing of the data is your consent, granted at the time of providing your data in the corresponding form in order to carry out the purposes, at the moment of ticking the checkbox.

The prospective or commercial offer of products and services is based on the consent requested from you, without the withdrawal of this consent in any case conditioning the performance of the subscription contract.

Failure to provide the requested personal data or to accept this privacy policy means that it will be impossible to achieve the purposes described above.

In cases where there is a prior contractual relationship between the parties, the legal basis for carrying out the administrative, tax, and accounting obligations that are necessary under current legislation will be the prior existence of the commercial relationship established between the parties.

DATA RETENTION PERIOD

Your data will be retained for as long as the commercial relationship with us lasts, or until you exercise your right to cancellation, objection, or withdrawal of consent. Even after having correctly exercised your rights, we must keep your data duly blocked for the duration of the periods legally provided for in the applicable provisions.

RECIPIENTS OF DISCLOSURES OR TRANSFERS

CLICK ALERT MARKETING Y TECNOLOGIA SL does not carry out any disclosure or communication of data, either inside or outside the EU. The provider will only provide information to law enforcement agencies under a court order or by obligation of a legal rule, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime on the part of the user. The information provided will only be that which the provider has available at that time.

The information you provide to us through this website will be hosted on the servers of CLICK ALERT MARKETING Y TECNOLOGIA SL, contracted to the company that provides the website hosting service. The processing of the entity’s data is regulated by a data processor agreement between the provider and this company.

RIGHTS OF DATA SUBJECTS

As a user and data subject, you may request the exercise of the following rights from CLICK ALERT MARKETING Y TECNOLOGIA SL by submitting a written request to the postal address in the heading or by sending an email to info@clickalert.net, indicating as the Subject: “DATA PROTECTION: EXERCISE OF RIGHTS”, and attaching a photocopy of your ID document (DNI) or any analogous legal means, as required by law.

Rights:

• Right of access: allows the data subject to know and obtain information about their personal data being processed.
• Right to rectification or erasure: allows the correction of errors and the modification of data that turns out to be inaccurate or incomplete.
• Right to cancellation: allows the deletion of data that turns out to be inadequate or excessive.
• Right to object: the data subject’s right to prevent the processing of their personal data or to have it ceased.
• Restriction of processing: entails the marking of the personal data retained, with the aim of limiting its future processing.
• Data portability: the provision to the data subject of the data being processed, so that they may transmit it to another controller, without hindrance.
• Right not to be subject to automated individual decision-making (including profiling): the right not to be subject to a decision based on automated processing that produces effects or significantly affects them.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out before the withdrawal of consent.

You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data may have been infringed (www.aepd.es).

ADDITIONAL INFORMATION

SECURITY MEASURES

The data you provide to us will be treated confidentially. The Provider has adopted all the technical and organisational measures and all the levels of protection necessary to guarantee security in the processing of the data and to prevent its alteration, loss, theft, unauthorised processing, or access, in accordance with the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programs, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in current regulations.

LANGUAGE

The language applicable to this Privacy Policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

PROFILE ANALYSIS

The information provided in the different forms, during interaction with the website, and any other data provided during browsing, including the information supplied by cookies in relation to browsing habits, entails acceptance of the processing of this data, so that it may be segmented or categorised for the purpose of applying it to activities related to general administration management, information, the marketing of advertising spaces, profiling, the analysis of proposals requested by users/clients, the statistical study of the services and content used, tastes and preferences, surveys or forms. The data used in the creation of these profiles is not data that allows users to be identified, but rather only shows in a graph the type of audience that interacts with the website: age, country, gender, etc.

The user who accesses this website explicitly consents to the use of this generic information for profiling, data segmentation, and categorisation tasks for the purposes described in the previous section.

SOCIAL NETWORKS

We inform you that CLICK ALERT MARKETING Y TECNOLOGIA SL may have a presence on social networks. The processing of data carried out on persons who become followers on the social networks (and/or make any link or connection action through the social networks) of the official pages of CLICK ALERT MARKETING Y TECNOLOGIA SL will be governed by this section, as well as by those terms of use, privacy policies, and access regulations that belong to the relevant social network in each case and that have been previously accepted by the user.

CLICK ALERT MARKETING Y TECNOLOGIA SL will process your data for the purposes of correctly managing its presence on the social network, informing you of the provider’s activities, products, or services, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of the following content is prohibited:

• Content that is allegedly unlawful under national, EU, or international regulations, or that carries out allegedly unlawful activities or contravenes the principles of good faith.
• Content that violates people’s fundamental rights, lacks courtesy online, is annoying or may generate negative opinions among our users or third parties, and in general any content that CLICK ALERT MARKETING Y TECNOLOGIA SL considers inappropriate.
• And in general content that contravenes the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection, and intellectual and industrial property rights.

Likewise, CLICK ALERT MARKETING Y TECNOLOGIA SL reserves the right to remove, without prior notice, from the website or the corporate social network any content considered inappropriate.

In any case, if you submit personal information through the social network, CLICK ALERT MARKETING Y TECNOLOGIA SL will be exempt from liability in relation to the security measures applicable to this platform, and the user, should they wish to know them, must consult the corresponding specific terms of the network in question.

SUBMISSION OF CV

In the event that the user submits their CV through our website, they are informed that the data provided will be processed in order to include them in any selection processes that may exist, carrying out an analysis of the applicant’s profile with the aim of selecting the best candidate for the Controller’s vacant position. We inform you that this is the only official procedure for accepting your CV, so CVs submitted through any other procedure will not be accepted. In the event of any change in the data, we kindly ask you to inform us in writing as soon as possible, in order to keep your data duly updated.

The data will be retained for a maximum period of one year, after which the data will be deleted, guaranteeing full respect for confidentiality both in the processing and in its subsequent destruction. In this regard, once that period has elapsed, and if you wish to continue participating in the Controller’s selection processes, we kindly ask you to send us your CV again.

The data may be processed and/or communicated to the companies that are part of our group during the retention period of your CV and for the same purposes previously indicated.

BLOG SUBSCRIPTION

In the event that the user subscribes to the blog, we inform you that the data provided will be processed to manage your subscription to the information section with update notifications, and that it will be retained for as long as there is a mutual interest in maintaining the purpose of the processing. When it is no longer necessary for this purpose, it will be deleted with appropriate security measures to guarantee the pseudonymisation of the data or its total destruction. The data will not be communicated to third parties, except by legal obligation.

PARTICIPATION IN FORUMS

In the event that the user wishes to participate in the website’s forums, we inform you that the data provided will be processed to regulate participation in the forum. Any registration or transmission of personal data that the user of this forum provides implies the unequivocal acknowledgement and acceptance of the Legal Notice and the Privacy Policy set out on the website. The data will be retained for as long as there is a mutual interest in maintaining the purpose of the processing, and when it is no longer necessary for that purpose, it will be deleted with appropriate security measures to guarantee the pseudonymisation of the data (where applicable) or its total destruction. The posts will be displayed publicly to online forum users.

CLICK ALERT MARKETING Y TECNOLOGIA SL is not responsible for any content published on the forum entered by any registered user. The published content only expresses the point of view of its author. The author of the comment agrees not to use this blog to publish or link to defamatory, abusive, hateful, threatening, offensive, spam or similar content, adult content, or content that infringes copyright or the law and public order in general. If the comments uploaded are, in the opinion of the moderators, deemed capable of harming and/or violating the rights of third parties or the law, they may be removed without explanation.

PUBLICATION OF YOUR TESTIMONIAL

In the event that the user wishes to publish their opinion on the website, we inform you that the data provided will be processed to address the suggestions proposed, experiences, or opinions regarding the products and/or services in order to be published on the website and thus help other users. The data will be retained for as long as there is a mutual interest in maintaining the purpose of the processing, and when it is no longer necessary for that purpose, it will be deleted with appropriate security measures to guarantee the pseudonymisation of the data or its total destruction. The testimonials will be published on our website. The only personal data of the testimonial that will be published is the person’s name.

CHANGES TO THIS PRIVACY POLICY

CLICK ALERT MARKETING Y TECNOLOGIA SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

REVOCABILITY

The consent given, both for the processing and for the disclosure of the data subjects’ data, may be revoked at any time by notifying CLICK ALERT MARKETING Y TECNOLOGIA SL under the terms established in this Policy for the exercise of rights. This revocation will in no case have retroactive effect.

LEGISLATION

In general, the relationships between CLICK ALERT MARKETING Y TECNOLOGIA SL and the Users of its online services, present on this website, are subject to Spanish legislation and jurisdiction, to which the parties expressly submit, with the Courts and Tribunals of Madrid being competent for the resolution of all disputes arising out of or relating to its use.